College of Business and Economics Vice Dean

Secretary

 Duties and Responsibilities

• Follow up the college’s customers needs and expectations and in consultation with the program management team works toward meeting identified needs and expectations;
• Shall set target performance levels of the college, and shall communicate the goal and process map for its attainment;
• Continually collect information on performance of core processes through various mechanisms including customer satisfactions assessments; evaluate the performance achievements, identify gaps, and develop proposals for process improvement and communicate the finding to the college dean;
• Develop process flowcharts, and the corresponding manuals, guidelines, etc;
• Develop procedures and standards for performance and execution;
• Ensure the development and implementation of appropriate , customer -focused, efficient and effective , outcome- focused, management and measurement system, process design, value and culture in the college;
• Conduct program council meetings with course chairs;
• Assess, together with course chairs, the performance of teaching-learning and organize a report to the dean;
• Convene periodic program review sessions wherein external and internal stakeholders and partners shall be invited and gather relevant program improvement information;
• Discuss with course chairs and staff on process improvement; and
• Take the dean’s role in the absence of the latter.