Customer Relation and Production Case Team

 

Position

Customer Relation

Name

 

Aradom Hagos

College

Bahir Dar University, College of Business and Economics

Postal Address

P.O Box. 3052 , Bahir Dar, Ethiopia

Phone number

 

 

E-mail-  

 

 

Duties and Responsibilities CoBE, Information, Customer Relation and Production Case Team

  • Develop and Release communication and advertising messages-Develop and release communication messages such as updated business unit profile, news, events (academic and/scientific forums), schedules, etc. Develop and release advertising messages regarding forums, trainings, job opportunities, project titles, etc.
  • Develop and maintain business unit’s information and data system-Develop student, staff and other relevant information and data system of the business unit.Maintain the updated information and maintain the data system of the business unit.Interpret the data and generate report.Design strategies to facilitate data access and share with relevant units. Extract and provide data to the central data system manager.
  • Design and release application forms- Design user-friendly application forms.Design mechanisms of getting feedback online (e.g. via the webmaster) and make sure that applicants can access application forms online from anywhere there is internet connection. Process applications on time and give feedback as scheduled.
  • Select, recruiting and registering students to program, courses, and trainings-Promote programs (in schools, using media, etc.) to get competent and motivated students.Design criteria to admit students (e.g. entrance exam, ESLC results, criteria of specific programs and courses, etc.).Administer selection and admit students to programs, courses and trainings.
  • Collecting, organizing, and ensuring easy access to students’ academic and research records-Compile student statistics biannually and update whenever necessary.
  • Identify and gather relevant business unit information from outside and internal sources-Establish networks, links and partnerships with relevant institutions, consortia, networks, forums, etc.Develop business unit-based homepage/website and link with relevant e-resources.Identify and gather relevant information. Make use of the relevant information and convey to respective units or staff.
  • Receive requests for certification, design and deliver certificates and degrees- Receive requests for certificates and degrees.Check if student or trainee has achieved the requirements for certification/graduation.Process certificates and degrees.Check database that that the student or trainees is clear of items which belong to the business unit or University.Deliver certificates and degrees
  • Provide personal and group advising and consulting services on academic and related issues;
  • Ensure seamless networking and communication with course system teams in the collection and organization of students’ academic records;
  • In collaboration with program management and marketing experts, ensuring timely announcement and advertising of academic programs and schedules;
  • Decide on students’ academic status in consultation with the academic advisors;
  • Communicate students their academic progress in every academic calendar;

 Staff of Customer Relation and Production Case Team

No

Id No

Name

Sex

Edu. Prof

Specialization

Experience

Responsibilities

Remark

1

1754

Beweket Yigzaw Muche

M

12+4

Economics

1995

Customer Relation Coordinator

 

2

2230

Areadom Hagos Yohannes

M

12+4

Disaster

1997

Recorder

 

3

1559

Almaz Minahu Dessie

F

12+2

SSOM

1995

Secretary

 

4

1319

Yidenk Teshager Wassie

F

12+2

ICT

1996

Recorder

 

5

1840

Mehari Nibret Muche

M

12+4

Disaster

1997

Recorder

 

6

1835

Kidist G/Egizahiber Berhe

F

12+2

ICT

1997

Recorder

 

7

1574

Abeba Nigatu Assefa

F

12+2

SSOM

1996

Recorder

 

8

1814

Shafi Sherifa Tira

M

12+2

Accounting

1997

Recorder

 

9

553

Tarekegn Terefe Ayele

M

12+2

SSOM

1994

Recorder

 

10

2150

Gizachew Eyasu Belachew

M

12+2

Social Science

1999

Recorder

 

11

888

Solomie Akililu Birahanu

F

12+2

IT

1993

Recorder

 

12

1003

Etagegn Kebede Ayele

F

12+2

IT

1995

Recorder

 

 

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